Returns Procedure
If you need to return an unused item, you can do so within 28 days for an exchange or refund as required. The goods must be returned in the same condition as received and if possible with all packaging.

Urban Chestnut Brewing Company reserves the rights to refuse a refund or exchange if the goods returned are deemed to have been damaged, worn, or tampered with. This does not affect your statutory rights.

Returns Procedure—Faulty Goods
If you are returning an item because of an error on our part or because it is faulty, we will be happy to refund your costs incurred in sending it back; otherwise, you will be responsible for those charges.

Please enclose a note inside the parcel giving the reason for the return, stating exactly whether you require a refund or exchange. Pack the parcel securely, reusing the original packaging if possible. Return the package to Urban Chestnut Brewing Company via the Post Office, and for your protection we advise that you obtain proof of sending from the Post Office.

Do not use a courier service.

Returns Address:
Urban Chestnut Brewing Company
3229 Washington Avenue
Saint Louis, MO 63103